Refund policy

 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy

Returns

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached

Return Process

To return an item, please email customer service at order@layersfact.com to obtain a return merchandise authorization (RMA) Number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and marl your return to the following addres

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Layers
Attn: Returns
Return Merchandise Authorization
Layers Company | Shwaikh - Head-Office
Kuwait
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Return shipping charges will be paid or reimbursed by us

Refunds

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed

Exceptions

For detective or damaged products, please contact us at the customer service number below to arrange a refund or exchange

Questions

If you have any questions concerning our return policy, please contact us at

+965 99962395

order@layersfact.com